Everyone needs feedback. So, we send out evaluation feedback requests to all our 14-day evaluators. Here is what some of them have said in answer to the following questions:

Did FirePlotter help you become more aware of how your firewall was being used? 

"Yes, nice product. It gave me the information I needed without any configuration changes or setting up a sniffer." 

"Yes. Thanks. I’ve managed to track down the rogue system and shut it down."

"Yes. It was a huge help."

"Yes. FirePlotter is a good piece of software that helped me a lot to get the real-time data I was missing from my firewalls."

"Yes, FirePlotter provided an excellent view of what was going on with our Cisco PIX firewall."

"Yes - While I had an idea, it allowed me to easily home in on individual users hogging the bandwidth."

"Great Software. Big help in understanding where the traffic is coming from and going to."

"Yes it did, very nice program."

"There are some other programs out there that have more options and customization. But they are too cumbersome for their own good. FirePlotter is simple and fast"

Did FirePlotter help you understand how your bandwidth was being used?

"Yes. I was able to able to resolve bandwidth issues within minutes after installing Fire Plotter."

"What FirePlotter did was allow us to see a real time view of which users were using large portions of our bandwidth."

"Yes. I was able to find, in detail, the traffic going through our firewall, the source and destinations, and the number of sessions in use."

"I liked the ability to customize colours for certain ports, I was easily able to isolate Citrix traffic on multiple ports, VOip traffic on multiple ports."

"It is easier to see!"

"It does this faster than I have been able to before!"

"Fireplotter is great. It is pretty much exactly what we needed to troubleshoot some bandwidth issues we have been fighting. It’s a really good addition to the firewall we own. My co-workers have seen it and like it too. I think we can benefit from Fireplotter for real time traffic analysis."


Can you see a benefit in continuing to use FirePlotter?

"Yes, I found the real-time operation of your product more useful than log analysis."

"Definitely."

"Yes."

"Yes."


Would you have bought FirePlotter if it has slightly different functionality?

"I just bought it."


Do you consider that FirePlotter is good value for money?

"It was well worth the money."


Would you recommend FirePlotter to other people?

"Yes, we are an ISP and I will recommend your product to customers."

"Yes, and I have recommend it to some consultants that I know."

"Already did."

"Yes - I will show this to some other colleagues, I know they mange 4 or 5 ASA devices so its likely to appeal to them."

Did you manage to get FirePlotter connected to your firewall?

"Yes, the install and setup was easy, the program is very intuitive."

"Yes - Absolutely no problem, have even updated the ini file for direct connection."


Will you be showing FirePlotter to your Colleagues?

"No reason too - I'm a one man department, I don't think any of the 500+ people I support know or could care what a firewall is."